Alex Mercer
Director of Infrastructure
Leads cloud architecture and platform reliability across client engagements.
About us
A partner focused on reliability and results
Since 2014, Dominic Business has helped growing organizations design, deploy, and support the systems their teams depend on every day.
Our approach
We believe infrastructure should be understandable, maintainable, and aligned with business priorities—not a black box that only one person can operate.
That means clear documentation, pragmatic technology choices, and support teams who communicate in plain language. We work as an extension of your organization, not a vendor that disappears after go-live.
What clients value most
- Responsive communication during incidents
- Architectures that scale without surprise costs
- Security practices built into daily operations
- Honest recommendations—even when simpler is better
99.9% Uptime SLA
24/7 Support coverage
150+ Clients served
12 Years in operation
Leadership
The people behind your infrastructure
Jordan Lee
Head of Network Engineering
Designs secure connectivity for distributed teams and multi-site operations.
Sam Patel
Client Success Lead
Coordinates onboarding, support workflows, and long-term account planning.
Client feedback
What our partners say
"Dominic Business helped us consolidate three legacy environments into a single reliable platform. Downtime dropped immediately."
"Their team explains technical decisions in plain language. We always know what we are paying for and why."
"Incident response has been outstanding. Issues are acknowledged quickly and resolved with clear follow-up."